Legal / Privacy

Privacy Notice

This notice explains what personal information we collect through this website, why we use it, and the choices available to you.

Effective: September 20, 2026

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This notice covers the public website and inquiry process. Client delivery and project data may be governed by a separate services or data-processing agreement.
01

Who is responsible for your information

Marduk Labs, based in Mexico City, Mexico, is responsible for the personal information described in this notice. Questions and privacy requests can be sent to admin@marduklabs.ai.

02

Scope of this notice

This notice applies to information collected through marduklabs.ai, our contact and scheduling experience, and direct communications that begin through the website. A separate agreement may govern information processed while delivering services to a client.

03

Information we collect

Depending on how you interact with us, we may collect:

  • Name, business email address, phone number, and country.
  • Job title, company or institution, and inquiry type.
  • Project context and any other information you choose to provide.
  • Basic technical information generated when you visit the site, such as IP address, browser type, device information, and server logs.
  • Scheduling information when you request a meeting through a third-party scheduling service.

We do not intentionally request sensitive personal information through the website. Please do not include confidential, sensitive, or regulated data in the open-text field.

04

How we use information

We use personal information to:

  • Respond to inquiries and arrange meetings.
  • Evaluate a potential project, pilot, or commercial relationship.
  • Prepare requested information, proposals, or follow-up communications.
  • Operate, secure, troubleshoot, and improve the website.
  • Comply with legal obligations and protect our rights.

We process this information to respond to your request, take steps toward a potential business relationship, meet applicable legal duties, and pursue legitimate operational and security needs. Where the law requires consent, we rely on the consent you provide.

05

Sharing and international transfers

We do not sell personal information. We may share it only as needed with service providers that support website hosting, email, scheduling, communications, security, or professional advice; with authorities when legally required; or in connection with a corporate transaction.

Some providers may process information outside your country. When required, we use contractual or other appropriate safeguards for these transfers. Third-party services also operate under their own privacy notices.

06

Cookies and similar technologies

We use Google Analytics 4 to measure page visits, navigation, and the contact and booking funnel. Google Analytics may use cookies and collect technical usage data. Our custom events do not include names, email addresses, phone numbers, or the contents of your inquiry. Advertising personalization and Google signals are disabled.

The website may store your theme preference and use technology necessary for basic operation and security. An embedded scheduling provider may set its own cookies or collect technical data when its service loads. We do not currently use the website for behavioral advertising.

You can control cookies and local storage through your browser. Blocking essential storage may affect parts of the experience.

07

How long we keep information

We retain information only as long as reasonably necessary to respond to the inquiry, manage a potential or active relationship, maintain business records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary with the nature of the information and the purpose for which it was collected.

08

Your rights and choices

Subject to applicable law, you may ask to access, correct, delete, or object to the processing of your personal information. You may also ask to limit its use or disclosure, or withdraw consent where processing relies on consent.

Send a request to admin@marduklabs.ai with your name, the right you want to exercise, and enough detail for us to identify the relevant information. We may request reasonable proof of identity before completing the request.

09

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

10

Children's privacy

This business website is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided information through the site, please contact us so we can review and delete it when appropriate.

11

Changes to this notice

We may update this notice as our practices or legal obligations change. The current version will remain available on this page with its effective date. Material changes will be communicated through the website or another appropriate channel.

12

Contact

For privacy questions or requests, email admin@marduklabs.ai. You can also review our Terms of Use.